Data Protection
This Privacy Policy explains how jiliphgo collects, uses, stores, and protects the personal information of registered users and visitors in the Philippines. We are committed to handling your data responsibly and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. By accessing or using the jiliphgo platform, you acknowledge and agree to the data practices described in this policy.
Last reviewed: June 2025 | Applies to all users and visitors in the Philippines
What We Collect and Why
When you register on jiliphgo, we collect the personal information you voluntarily provide, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years old. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs. Payment-related information — including transaction amounts in Philippine pesos (PHP) and your preferred payment method — is collected when you make deposits or request withdrawals. We do not store complete payment card numbers on our servers; that data is handled by our certified payment processors. All information collected is limited to what is necessary for the lawful operation of the platform and fulfilment of our regulatory obligations.
The personal data we collect is used primarily to create and manage your jiliphgo account, verify your identity, and process financial transactions in Philippine pesos. We also use your information to deliver customer support, send account notifications, and provide personalised content recommendations based on your activity on the Sports, Betting, Casino, and Analysis sections of the platform. Where required by Philippine law, we share relevant data with regulatory authorities, anti-money laundering bodies, and fraud prevention services — but only to the extent mandated by law. We may use aggregated, anonymised data for internal analytics to improve the platform experience for Filipino users, but this data cannot be traced back to any individual. We will never sell, rent, or trade your personal information to third-party marketing companies. Your data is used exclusively to operate, maintain, and improve the jiliphgo platform for your benefit.
Your personal data is stored on secure servers protected by industry-standard encryption, access controls, and regular security audits. We apply technical and organisational measures to guard against unauthorised access, accidental loss, alteration, or disclosure of your information at all times. Access to personal data within jiliphgo is restricted to authorised personnel who need it to perform their job functions, and all staff handling personal data are bound by confidentiality obligations. In the unlikely event of a data breach that poses a risk to your rights or freedoms, we will notify you and the National Privacy Commission (NPC) of the Philippines within the timeframe prescribed by law. We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine regulations. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.
The jiliphgo platform uses cookies and similar technologies to maintain your login session, remember your preferences, and analyse how users interact with different sections of the site. Essential cookies are strictly necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and betting activity. Analytics cookies help us understand which pages and features Filipino users find most useful, allowing us to make informed improvements to the platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit your experience on the platform. We do not use cookies to track your activity across third-party websites or serve targeted advertising outside of jiliphgo. Our cookie practices are reviewed periodically to remain aligned with Philippine data privacy guidelines and international best practices.
Under the Data Privacy Act of 2012, Filipino users of jiliphgo have the right to be informed about how their personal data is collected and used, the right to access a copy of the information we hold about them, and the right to correct any inaccurate or outdated details. You also have the right to object to processing, request erasure of your data where legally permitted, and lodge a complaint with the National Privacy Commission if you believe your data rights have been violated. To exercise any of these rights, you may contact our Data Protection Officer directly at [email protected] — please include your registered account email and a clear description of your request. We will acknowledge your request within five business days and provide a substantive response within 30 calendar days. jiliphgo is committed to treating all data rights requests with the seriousness and transparency that Filipino users deserve.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When significant changes are made, we will notify registered users via the email address associated with their account, and post a prominent notice on the jiliphgo platform. The date at the top of this page indicates when the policy was last reviewed. We encourage you to revisit this page periodically so you remain fully informed about how your data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, the FAQ page covers many common privacy queries, or you may reach our support team at [email protected].
We collect only the minimum personal data required to verify your identity and comply with Philippine anti-money laundering and gaming regulations. Your documents are handled with strict confidentiality and stored securely.
All data transmitted between your device and jiliphgo is protected using modern encryption protocols. Our servers are monitored around the clock to detect and respond to any potential security threats promptly.
Filipino users have full data subject rights under RA 10173. You may access, correct, or request deletion of your data at any time by contacting our Data Protection Officer. We respond to all requests within 30 days.
If you have any concerns about how your personal data is handled on the jiliphgo platform, our FAQ section covers the most common questions. You can also create an account to access your full privacy settings and data preferences directly from your profile dashboard.